Terms and conditions

Terms and Conditions

1. DefinitionsThe terms "we", "us" or "our" refer to Bay Mills Resort & Casino, its owners, operators and agents. The term "you" refers to the user of our resort and services.

2. PurposeBy entering onto our premises and participating in our gaming activities, you agree to be bound by these Terms and Conditions.

3. EligibilityYou must be at least 21 years old (or such other age as may be specified from time to time) to participate in gaming activities on our premises or use our services. You must also possess the necessary identification documents to prove your age and identity, as required by law.

4. ConductWe reserve the right to exclude anyone from participating in our gaming activities if we consider that their behavior is detrimental to our reputation, safety or security. You agree not to engage in any form of disorderly conduct, including but not limited to harassment, intimidation, violence or other forms of unacceptable behavior.

5. Gaming Rules and ProceduresOur gaming rules and procedures are subject to change from time to time without notice. It is your responsibility to familiarize yourself with these rules and procedures at all times when participating in our gaming activities.

6. Betting LimitsWe may impose betting limits on certain games or events, which you agree to observe at all times while using our services.

7. Refunds and CancellationsIn the event of a cancellation or refund for any reason, we reserve the right to charge a reasonable administration fee as permitted by law.

8. Promotions and OffersWe may offer promotions and offers from time to time which are subject to these Terms and Conditions. You agree to adhere to our promotion rules at all times while participating in gaming activities on our premises or using our services.

9. Data ProtectionWe collect personal data for the purpose of providing you with a secure, enjoyable experience. We may also use this information to prevent crime and maintain public safety. By entering onto our premises, you consent to us processing your personal data in accordance with applicable laws and regulations.

10. Responsible GamingIt is your responsibility to gamble responsibly and within your means. If you require assistance or would like advice on how to manage your gaming habits, please contact one of our trained staff members.

11. Security MeasuresWe employ various security measures to protect the safety and integrity of our premises, including CCTV cameras, alarms, motion sensors and secure access controls. You agree not to tamper with these security measures in any way.

12. Changes to Terms and ConditionsThese Terms and Conditions are subject to change from time to time without notice. It is your responsibility to familiarize yourself with the latest version of these terms before using our services or participating in gaming activities on our premises.

13. Governing LawThese Terms and Conditions shall be governed by, construed and interpreted under the laws of Michigan, USA, excluding its conflict of law rules.

14. JurisdictionAny disputes arising out of or related to these Terms and Conditions or your use of our services will be subject to binding arbitration as specified below.

15. Limitation of LiabilityWe accept no liability for any loss, damage or injury caused by you or resulting from the misuse of our premises or services, including but not limited to gaming errors or malfunctions.

16. IndemnificationYou agree to indemnify us against all claims, damages, losses and expenses arising out of your breach of these Terms and Conditions.

17. WaiverWe reserve the right to waive any provision of these Terms and Conditions at our sole discretion without prejudice to our rights under the remainder of this agreement.

18. SeverabilityIf one or more provisions contained in these Terms and Conditions are determined by a court to be unlawful, invalid or unenforceable, such determination shall not affect the validity and enforceability of any other provision hereof.

19. Entire AgreementThese Terms and Conditions constitute the entire agreement between you and us concerning your participation in gaming activities on our premises and use of our services.

20. AmendmentWe may amend these Terms and Conditions from time to time, without prior notice, by posting the updated terms and conditions on our website or making them available at any other designated location.

21. Binding EffectThese Terms and Conditions are binding upon you personally and severally with your executors, administrators and assigns.

22. Dispute Resolution

Any disputes arising out of or related to these Terms and Conditions shall be resolved through arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association, as amended from time to time, and subject to the jurisdiction and laws of Michigan, USA. The arbitration award will be final and binding.

23. Severability

If any provision contained in this Agreement is determined by a court or other arbitrator to be invalid or unenforceable, such determination shall not affect the validity and enforceability of any other provision hereof.

24. Governing LawThese Terms and Conditions are governed by, construed and interpreted under the laws of Michigan, USA.

25. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and us concerning your participation in gaming activities on our premises and use of our services.